Share Feedback or Concern
We welcome compliments, suggestions, concerns and complaints. Your feedback helps us improve our services and the way we support people.
- You can stay anonymous if you prefer
- Every concern will be reviewed fairly
- Concerns won’t affect your supports.
We will acknowledge your message, review it fairly and take action where needed.
Prefer to talk?
You are welcome to speak with our team instead. Call 1300 544 958 or email us, and we will listen and help you with the next step.
Share your feedback
A few lines is enough. Name and contact details are optional.
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We use the information you provide to review and respond to your feedback. It is handled in accordance with our Privacy Policy.
You can also go straight to the NDIS Commission
You can raise a concern directly with the NDIS Quality and Safeguards Commission at any time. You do not need to speak with us first.
The Commission accepts complaints about the quality or safety of supports provided by NDIS providers and workers.