The Plan You Already Have, Actually Followed
Support workers trained in the strategies your behaviour support practitioner has written, using them the same way every shift. We support participants across Logan, Ipswich, Brisbane and Bayside.
The plan comes from your practitioner. The consistency comes from us.
What is behaviour support implementation?
Behaviour support implementation is support workers putting the strategies from an existing plan into practice, where the plan was written by a practitioner.
How it works
You already have a behaviour support plan, written by an NDIS behaviour support practitioner. Our workers are trained in what that specific plan asks for: the early signs, the strategies, what helps and what makes things worse. The point is consistency. A strategy only works if everyone does it the same way, every shift.
Implementing, not writing
We do not assess behaviour, and we do not write behaviour support plans. Those come from an NDIS behaviour support practitioner, and we work alongside whoever yours is. If you need a plan written, we will point you to the Commission's register of practitioners.
How this is different from our other supports
Assistance with Daily Life and Supported Independent Living are usually where this happens, since implementation is done by the workers already supporting you. What we cannot do is implement a plan containing regulated restrictive practices, which needs a registration we do not hold. If you are not sure which fits, call us and we will help you work it out.
What implementing a plan actually looks like
Every behaviour support plan is different, so what our workers do depends entirely on what yours says. This is the shape of the work rather than a list of strategies. If you want to talk through a specific plan, call us.
Learning your plan first
Before any shift, workers read the plan and are briefed on what it asks for, rather than a general approach.
The everyday strategies
Most of a plan is about preventing the hard moments: routines, choices, communication, and the environment.
Noticing the early signs
Plans usually describe what happens before things escalate, and spotting that early is most of the work.
Responding the agreed way
When something does happen, workers follow the response the plan sets out, rather than their own instincts.
Writing down what happened
Notes go back to the practitioner, because a plan only gets adjusted if someone records the pattern properly.
Everyone on the same page
With consent, we work alongside the practitioner, family and school or day program so nothing contradicts.
Fewer hard days, over time
Good implementation tends to reduce how often things escalate. Slowly, and not in a straight line.
The same response, every time
Inconsistency is what undoes most plans. Predictable responses are the whole point of the exercise.
Keeping the things you like
A plan that works protects access to work, activities and people, rather than shrinking your week.
Data your practitioner can use
Plans get reviewed and improved. That only happens if the recording underneath them is honest.
Family not managing alone
Parents often hold the strategies together on their own. Trained workers can share that load.
What this support can help you work towards
Your goals set the direction, and the plan sets the method. With implementation the aim is steadiness rather than change: the strategies used the same way, long enough for the practitioner to see what works.
How to get started
You do not need to explain the behaviour to us, or defend it. The plan does that. What we need is the plan itself, and an honest picture of how the current arrangement is going.
Get in touch
Call or send an enquiry. Tell us the suburb, who wrote the plan, when it was last reviewed, and whether it names any restrictive practices.
Read the plan
We read the plan properly before agreeing to anything, and check it against what we are registered to do. If it contains regulated restrictive practices, we are not the fit and will say so.
Train and begin
Workers are briefed on your specific plan before they start, and we set up how recording gets back to your practitioner. Then it gets reviewed with them as the plan changes. Nothing is locked in.
Where this sits in an NDIS plan
Two separate pieces of funding sit here, and mixing them up is the most common mistake. The practitioner who writes and reviews your behaviour support plan is usually paid from capacity building, under improved relationships. The support workers who put that plan into practice are paid from the Core supports part of your plan, as part of the hours you already have. So adding implementation usually means the workers you already have being trained on your plan, rather than a new budget. Every plan is different, so nothing here is a promise about your funding. Your support coordinator can confirm what yours allows, or call us on 1300 544 958.
Other supports that might suit
Implementation happens inside other supports rather than beside them. These are usually where the hours come from.
Assistance with Daily Life
Help with showering, dressing, meals and daily routines at home, where a behaviour support plan is most often put into practice.
Supported Independent Living
Support with daily life where someone needs help around the home on an ongoing basis, planned as a living arrangement rather than set visits.
Development of Life Skills
Practical support to build everyday skills over time, like cooking, managing money and using transport, so more things become possible on your own.
Behaviour support implementation across Logan, Ipswich, Brisbane and Bayside
Hope & Integrity is based in Logan and our workers live across the region. Behaviour support plans fall apart when the faces keep changing, because every new worker is another person learning the strategies. A small local team is the practical answer to that.
Areas we support:
Start with a simple conversation
Tell us who wrote the plan, when it was last reviewed and which suburb you are in. We will read it, tell you plainly whether we can implement it, and explain what training the workers would need. If the plan needs a practitioner rather than us, we will say so and point you there.
Supporting participants across Logan, Ipswich, Brisbane and Bayside · Open Mon to Fri, 9:00am to 5:00pm
Questions about behaviour support implementation
The questions participants, families and support coordinators ask us most.
Can you write our behaviour support plan?
No. Writing a behaviour support plan requires an NDIS behaviour support practitioner, and that is a personal approval the Commission gives to an individual, not to a company. We do not hold it and we do not employ anyone who does. What we do is implement a plan that already exists, with workers trained in what it asks for. If you need a plan written or reviewed, the Commission keeps a register of suitable practitioners, and your support coordinator can help you find one. We will happily work alongside whoever you choose.
What if the plan includes a restrictive practice?
Then we are not the right provider for it, and we will tell you at the first conversation rather than the first shift. A provider implementing a plan that contains regulated restrictive practices has to be registered under the Behaviour Support module of the Practice Standards. We are not, so we do not take that work. Two things are worth knowing, because people get caught out. Hand-over-hand guidance that stops someone moving is a physical restraint, even though it does not feel like one. And seclusion does not need a locked door: leaving someone alone somewhere they cannot freely leave counts.
Does this come out of my behaviour support funding?
Usually not, and this catches people out. The behaviour support budget in a plan pays the practitioner who writes and reviews it. The support workers who put the plan into practice are paid from your Core supports, out of the hours you already have. So implementation is usually a matter of training the workers you have, rather than finding new funding. Every plan is different, so nothing here is a promise about your funding.
What if the plan is old or out of date?
Tell us, and we will still talk. Plans are meant to be reviewed at least every twelve months, and an out of date plan is one of the things the Commission looks at most closely. We cannot review it ourselves, but we can flag it to your support coordinator and to the practitioner, and we can describe what we are actually seeing so the review has something to work with.
Will you work with my school or day program?
Yes, with your consent. A plan only works if it is used the same way everywhere, and most escalations happen at the joins between places. We will talk to whoever you want us to talk to, and stay out of it where you would rather we did not.
Still have a question?
Call our local team on 1300 544 958. We will answer it plainly, even if the answer is that we are not the right fit.