NDIS Provider in Brisbane's Southside Suburbs
Support workers for daily life, community and higher clinical needs. We cover the southside, coming up from the Logan boundary rather than across town.
A plain conversation about what you need. No paperwork, no obligation.
Support arranged around your suburb, your days and the way your week already runs.
NDIS supports available in Brisbane
Most of our work happens where your day already happens: a shower and breakfast before work, an actual shop at Sunnybank Plaza or Garden City, an appointment at QEII, or an afternoon that has nothing to do with appointments at all. These are the supports people on the southside ask about most.
Assistance with Daily Life in Brisbane
Personal care and everyday routines at home, done with you or for you, at the hour they actually happen.
Supported Independent Living in Brisbane
Support workers in the home you share or the one you have to yourself, with rosters built around how you live.
Community Nursing in Brisbane
Nursing assessment and monitoring at home, within our registered nursing scope, so you are not travelling for something that can be done at the kitchen table.
High Intensity Support in Brisbane
Daily personal activities that need specifically trained workers, including complex bowel care, enteral feeding support and tracheostomy support.
Short Term Accommodation in Brisbane
Respite, or short term accommodation, is a short stay somewhere with support. A change of scene for you, a break for whoever usually helps.
Community Participation in Brisbane
Getting out and taking part, one to one or with a group, from a gym class to an afternoon that does not need a purpose.
Also available in Brisbane:
Not sure which of these you are after?
Usual starting points: Everyday core supports High intensity support with community nursing
Why we say southside, not Brisbane
Brisbane is a big city, and a lot of providers list all of it. We list the southside, because that is the part we can get to reliably, and it starts about two suburbs north of where we are.
Closer to us than parts of Logan
The Brisbane boundary is a few minutes north of us, which makes Calamvale or Algester a shorter run than Beenleigh. Short runs are what let us keep one worker on the same round, week after week, rather than shuffling whoever can make the drive.
At home and around the southside
Your kitchen, your street, the shops at Sunnybank Plaza or Garden City, a GP in Calamvale, the train from Runcorn or Altandi, the busway at Eight Mile Plains. Nothing has to be a trip into the city.
We already know Sunnybank Hills is its own suburb
Ring us and you are talking to people who know that Sunnybank and Sunnybank Hills are different places, that Kessels Road at school pickup is its own event, and that a run to Acacia Ridge is a different drive to one up to Mount Gravatt.
The people who turn up
Support is not really a service. It is a person at your door on a Tuesday morning, so who that person turns out to be matters more than anything else on this page.
How we match
We start with the practical things: the support you need, the hours, whether a man or a woman suits you better, language, and anything about the house we should know. Then we look at whether the two of you would actually get on, because you are letting this person into your morning. You can meet a worker before the first shift, and ten minutes usually tells you more than any amount of reading.
How workers are prepared
Every support worker holds an NDIS Worker Screening clearance, which registered providers are required to check. For high intensity supports the preparation is participant-specific rather than general, because enteral feeding support and tracheostomy support are learned for one person at a time. That is the whole point of it. The person who comes to you is prepared for you.
Keeping the same face
We aim to keep the same worker with you rather than sending whoever happens to be free. It saves you explaining your routine over and over, and it is usually the difference between support that works and support you put up with. Rosters do move sometimes. When they do, we will talk to you about it first.
Suburbs we cover on the southside
We cover Brisbane’s southside. These are the suburbs we are in most often.
In most often
- Sunnybank
- Calamvale
- Algester
- Runcorn
- Eight Mile Plains
- Mount Gravatt
- Coopers Plains
- Acacia Ridge
If yours is not on the list, ring anyway. 1300 544 958
The list reflects where we are busiest, not the edge of where we will drive.
What to send
- The participant's suburb
- The support type
- The plan status
What comes back
- A straight answer on that suburb and support type, not a maybe.
For coordinators and referrers on the southside
Send the participant’s suburb, the support type and the plan status, and we will come back to you on capability and availability. You will get a straight answer on that suburb rather than a maybe that costs you a week.
- Discharge planners: we can plan supports around a discharge date. We do not decide when someone is medically ready to leave hospital.
How to get started in Brisbane
You do not need goals written down, a support coordinator, or the right words for any of it. A suburb and a rough idea of the week is enough to start with.
Tell us your suburb
Ring 1300 544 958 or send an enquiry with where you are, what you are after and roughly when you need it.
Talk it through
We go through how your week runs, what is in your plan and who on our team might suit you. It usually takes one phone call.
Meet, start, adjust
You can meet a worker before the first shift. Days, times and people can change once you are going, and nobody is locked into anything.
Monday to Friday, 9:00am to 5:00pm. If we miss you, we will ring back.
Thanks for helping me and guiding me to receive the right support. I am happy with the care I received from Hope and integrity care services.
Registered, reliable support.
Hope & Integrity Care Services is a registered NDIS provider with fourteen registration groups, and our registration is in force until 24 March 2029. You do not have to take that from us. The button below opens our listing with the NDIS Quality and Safeguards Commission. ABN 66 655 848 249.
Questions people in Brisbane ask us
The questions participants, families and support coordinators ask us most.
Do you cover my suburb, and do you have availability?
Usually, though it comes down to three things: your suburb, the days and times you want, and finding somebody who suits you. Tell us those three and you will get a real answer instead of a maybe. If we cannot cover it, we will say so quickly, so you can keep looking rather than keep waiting.
Will I have the same support worker each time?
That is what we aim for, and we know it is the part most people care about. We match you with somebody and then try to keep them with you, so you are not starting from scratch with a stranger every other week.
Can I switch to you from another provider in Brisbane?
Yes, and you are not locked in with anyone. Check the notice period in your current service agreement, tell your support coordinator if you have one, and we will handle things at our end so the gap is as small as we can make it.
Do I need a support coordinator to contact you?
No. Plenty of people ring us themselves. If you do have a coordinator or a recovery coach we are glad to work with them and keep them across things, but you do not need one to get started.
Does it matter how my plan is managed?
No. We work with NDIA managed, plan managed and self managed funding, and because we are registered, NDIA managed plans can use us too. Every plan is different, so nothing here is a promise about your funding. Check with your support coordinator or plan manager, or call us on 1300 544 958 and we will help you make sense of it.
Can my family or my coordinator contact you for me?
Yes, and often that is who rings first. A parent, a partner, a sister, a nominee or a guardian can all start the conversation. We will still talk with the person the support is for, because it is their plan and their choice.
Still have a question?
Call our local team on 1300 544 958. We will answer it plainly, even if the answer is that we are not the right fit.
Start with a simple conversation
Tell us your suburb and how a week usually goes at your place. By the end of the call you will know whether your part of the southside is one we cover, who might suit you and roughly where things stand. If something else would suit you better, we will say so.
Supporting participants across Logan, Ipswich, Brisbane and Bayside · Open Mon to Fri, 9:00am to 5:00pm
Other areas we cover
Brisbane’s southside is one of four areas we cover. We also work across Logan, Ipswich and the bayside suburbs.