Assist Travel & Transport NDIS Services

Safe, reliable and supported travel that keeps you connected to the people, places and opportunities that matter most. We provide person-centred NDIS travel and transport services across Brisbane, Logan, Hillcrest and surrounding Queensland areas — built around your goals, routine and comfort.

What Is Assist Travel & Transport Under the NDIS?

Assist travel and transport is the support that helps NDIS participants get to and from the places they need to go when their disability makes everyday travel difficult. For some people that means a support worker who drives and travels alongside them; for others it means building the skills and confidence to use public transport independently over time. Either way, the goal is the same as removing transport as a barrier so you can take part in daily life on your own terms.

This support matters because mobility underpins almost everything else. Without reliable transport, it becomes harder to attend medical appointments, hold a job, study, run errands, or maintain the social connections that protect wellbeing. Australians with disabilities are far more likely to have unmet transport needs than people without disabilities, and that gap has a real impact on independence and community participation.

At Hope and Integrity Care Services, our assist travel transport NDIS support closes that gap. As a trusted NDIS transport provider, we make accessible transportation dependable, so you always know you have a safe way to get where you’re going, part of our broader range of NDIS disability support services.

Supporting Your Independence With NDIS Travel & Transport

Door-to-Door Transport

Safe, reliable travel that picks you up at your front door and gets you home again. No worrying about parking, connections or long walks, just dependable transport from start to finish.

Travel With a Support Worker

A trained, friendly support worker drives and travels alongside you on every trip. They help with transfers, navigating busy places, and feeling at ease, so each journey is comfortable and stress-free.

Community Access Support

Stay connected to the activities, groups, appointments and places you love. We help you get out into the community regularly, building belonging and keeping social isolation at bay.

Travel Training

Build the skills and confidence to plan routes, read timetables and travel independently over time. We start where you're comfortable and gradually step back support as your confidence grows.

Flexible Scheduling

Transport that fits around your appointments, work, study and daily routine not the other way around. When plans change, our responsive scheduling keeps you moving without the hassle.

Brisbane & Logan Coverage

Local disability transport services right across Brisbane, Logan, Hillcrest and surrounding South-East Queensland areas. Our team knows the routes and venues, making every outing smoother.

Our Assist Travel & Transport Services

We deliver flexible NDIS travel and transport services that adapt to your week, rather than forcing your week to fit around us.

Benefits of NDIS Travel and Transport Support

Reliable NDIS travel and transport support does far more than get you from A to B — it shapes how fully and independently you live. For participants across Brisbane and Logan, dependable disability transport services unlock everyday opportunities and remove one of the biggest barriers to community participation.

Greater Independence

Knowing you have safe, reliable NDIS transport assistance lets you plan your week and keep your commitments without relying on family for every trip. That freedom to come and go on your own terms is the foundation of true independence and independent living.

Stronger Social Connection

Accessible transportation keeps your relationships alive and active. Whether it's a weekly group, a family lunch, or a community event, regular travel support prevents the social isolation that often follows when getting out becomes too hard, boosting both wellbeing and social inclusion.

Access to Essential Services

Healthcare, medical appointments, banking, education and employment all depend on being able to get there safely. NDIS-funded transport keeps these essential services within easy reach, so nothing important gets missed.

Enhanced Quality of Life

Ultimately, NDIS travel and transport support means freedom the freedom to say yes to opportunities, stay connected to your community, and live a fuller, more engaged and confident life.

Why Choose Us as Your NDIS Transport Provider?

As an established NDIS transport provider serving Brisbane, Logan, and Hillcrest, we combine genuine care with deep local knowledge to deliver disability transport services you can rely on every single day. Participants, families, and support coordinators choose us because our NDIS travel and transport services are safe, consistent and built entirely around the person.

Experienced & Compassionate Support Workers

Our drivers and support workers are screened, qualified and chosen for their reliability, patience and respect. With real experience supporting people with diverse and complex needs, they make every trip feel safe and reassuring.

Participant-Centred & Flexible Support

We design transport around your routine, preferences and participant goals never a one-size-fits-all service. Responsive, flexible scheduling means your support adapts smoothly when appointments shift or plans change.

Local Community Knowledge

Because we're part of the Brisbane and Logan community, we know the routes, venues and services across South-East Queensland. That local insight makes every outing faster, easier and smoother.

Clinically Informed Support Where Required

For participants with higher or more complex needs, we coordinate closely with our Community Nursing Care and High Intensity Daily Personal Activities teams so transport is delivered with the right clinical awareness and support.

Our NDIS travel and transport services also connect seamlessly with the rest of our supports, including Supported Independent Living (SIL), Assistance with Daily Living, Behaviour Support, Innovative Community Participation and our broader Community Participation Services. This means you receive joined-up, consistent care from a single trusted NDIS provider.

Who Can Access NDIS Assist Travel & Transport?

NDIS transport assistance is generally available to participants who cannot use public transport without substantial difficulty because of their disability. The NDIA assesses whether the support is “reasonable and necessary” and connected to your participant’s goals.

You may be eligible if:

Are an NDIS participant
Your disability makes using public transport difficult or unsafe
You need help travelling to appointments, work, study or community activities
You want to build independent travel skills through travel training
You have, or want to include, transport funding in your plan

How We Support Your NDIS Goals

Transport is often the practical key that unlocks a participant’s goals. One participant working toward returning to part-time work uses our transport to attend confidently each week. Another, working toward independent living, builds the skills through travel training to catch the bus to TAFE on their own within months. A third reconnects with a long-missed community group simply because getting there is no longer a barrier.

We deliberately design support to fade as your skills grow and what begins as full door-to-door assistance may become a supported bus trip, then an independent journey. This steady capacity building keeps you engaged in appointments, routines, friendships and community life, and we review how transport is working for you regularly, adjusting as your goals change.

Here’s What Our Clients Are Saying

We are proud to support individuals and families with trusted NDIS supported independent living services, helping them achieve independence, confidence, and a better quality of life.

The support we received has been life-changing. The team truly cares and has helped my son live more independently with confidence.

Professional, reliable, and always supportive. Their NDIS supported independent living services have made daily life much easier for me.

We were looking for safe and comfortable SIL accommodation, and they exceeded our expectations. Highly recommended!

Their personalised approach really stands out. They take the time to understand individual needs and provide the right support.

Frequently Asked Questions

What is assist travel and transport under the NDIS?

It is NDIS support that helps participants travel to appointments, work, study, shopping and community activities when their disability makes using public transport difficult. It can include a support worker who drives and accompanies you, a transport allowance, or travel training to build independent travel skills.

Does the NDIS cover transport costs?

Yes, in many cases. The NDIS funds transport as a Core Support when you cannot use public transport without substantial difficulty because of your disability. It generally won’t fund transport simply because it’s more convenient, or routine family travel.

Who can access NDIS transport assistance?

Participants whose disability significantly affects their ability to travel independently or safely use public transport may be eligible. The NDIA decides whether the support is reasonable and necessary and tied to your goals.

Can support workers accompany participants during travel?

Yes. A trained support worker can drive you, assist with transfers, help you navigate busy environments, and make sure you arrive and return safely especially valuable for medical appointments and unfamiliar destinations.

What transport activities can NDIS funding support?

Travel to medical and allied health appointments, work and study, day programs, shopping and errands, social and recreational outings, community participation, and travel training.

Can transport support help me travel independently in the future?

Absolutely. Many participants begin with full support and, through travel training, build the confidence to use public transport on their own. We design support to step back as your independence grows.

Which areas do you provide disability transport services in?

We provide NDIS travel and transport services across Brisbane, Logan, Hillcrest and surrounding Queensland areas. Contact us if you’re unsure whether we cover your suburb.

Ready to Travel With Confidence?

You deserve a transport partner who turns up on time, knows your routine, and treats every journey with care. Our assist travel and transport support is built around your goals, safety, and independence with personalised support plans tailored to the way you live.

If you’re an NDIS participant, family member, carer or support coordinator looking for a reliable NDIS transport provider across Brisbane and Logan, we’d love to help. Reach out today to talk through your needs, arrange support, or make a referral.